When we think of mystery shopping, we often don't know what it entails. However, for those of us already working as Mystery Shoppers, we sure do know what it means.
What you're essentially doing is work of a market researcher. As a Mystery Shopper, you are collecting research from the market. What this entails is going undercover as a regular shopper to evaluate store operations.
Knowing how a company is perceived is valuable information for management. In a time of much competition, stores can't afford to lose customers, due to poor customer service or a lack of quality. This is why your work is so valuable. And this is why you can put it on your resume.
You would treat your mystery shopping work just like you would a real job. Because it is! You are going about your mystery shopping work responsibly and professionally, so you are using the same personal characteristics you have used in your other work.
You can even use the term Market Researcher as your job title for your resume, and for your list of responsibilities you would define the importance of your role. This would include things like:
Now that you have this great experience listed on your resume, you have something unique to offer potential employers. This is great for those who need to put something down on their resume, 'cause they may have a gap otherwise. Employers get to see your skills and attributes and will be interested to call you in for an interview.
Just one of the many benefits of being a Mystery Shopper - It can open the door to a great career opportunity.
start secret shopping blog
Welcome to my blog on the information and advice you need to know to get started as a Secret Shopper! I love this work and would like to share my experience with you. :)